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Providing sample programs(incoming calls)

  • 1.  Providing sample programs(incoming calls)

    Posted 06-05-2025 18:21

    Kenji | 2022-02-10 01:39:11 UTC | #1

    Hi team,

    I want to know how a Java program detects an incoming call event when it comes to a phone. Please let me know if there is a sample program in Java for incoming calls.

    Regards,


    anon11147534 | 2022-02-10 16:40:59 UTC | #2

    Hi,

    You could use the Routing Queue Membership Notifications tutorial as a rough guide to start with. To subscribe to incoming call events you must use the v2.routing.queues.{id}.conversations.calls topic where the ID is the ID of a routing queue. A full list of available topics can be seen here: https://developer.genesys.cloud/api/rest/v2/notifications/available_topics


    Kenji | 2022-02-14 02:24:50 UTC | #3

    Hi ronan watkins

    Thank you for your reply. What I want to hear has been solved.

    We will refer to the URL presented.

    Regards,


    system | 2022-03-17 02:25:09 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13534