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  • 1.  Provisioning the B and E Series Poly phones for Genesys Cloud Voice

    Posted 15 days ago

    Hey all!  Has anyone on here ever provisioned the new E Series or B series Poly phones with Genesys? We are looking to get a few but want to make sure they will work with GCV before we spend the money on them. Thank for your help!


    #SIP/VolP
    #Telephony

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    Andrew Saltonstall
    Pensacola Christian College, Inc.
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  • 2.  RE: Provisioning the B and E Series Poly phones for Genesys Cloud Voice

    Posted 7 days ago

    These are not supported as managed phones and I have not seen plans for support of them on the roadmap.  The unmanaged phone feature (if we ever actually get it) should be able to support them.  You will have to wait for this feature (hopefully late July) and test.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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