Hello Yvgeni,
There is a basic sizing page that may help you estimate what will be needed.
Genesys Pulse Hardware Sizing and Performance Information
There are also other factors to consider:
- Number of users hitting Pulse (Individual dashboards)
- Number of wallboards/dashboards
- Widgets and Update frequency for stat servers to handle
Also I assume this will be Pulse 9 and I would recommend separate VMs for it as it has been decoupled from GAX.
One customer we set up was a multi-site architecture with HA where we had 3 VMs in each site hosting 2 Pulse Instances, 2 Pulse Collector instances and 2 Stat Server instances per site. The VMs had the same specs... 4 vCPUs, 8 GB RAM.
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Michael Silverman
Tykans Group Inc
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Original Message:
Sent: 01-25-2024 06:05
From: Yvgeni Liberman
Subject: Pulse / Pulse Collector server HW com
Hello all,
One of our customers wants to implement the new Pulse & Pulse Collector server.
He asking for the HW server (VM Ware server)) requirments.
Maybe somebody can send me such information? I can't find it on the Genesys documentation server.
Can it be installed on the same server where the GAX will run?
Does the "recommended configuration" for the GAX is enough?
• 64-bit operating system
• Four virtual processor cores
• 8 GB RAM
• Default configuration of 2 GB Java Heap Memory for GAX processes
Best regards,
Yvgeni
#Platform/SystemAdministration
#Reporting/Analytics
#Unsure/Other
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Best regards,
Yvgeni Liberman
ITNAV-Pro Ltd.
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