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PureCloud Chat between agents

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  • 1.  PureCloud Chat between agents

    Posted 03-14-2019 20:16
    No replies, thread closed.
    Good Night Community, 

    I have a question. There is some way I can disable the chat for my agents? Is there a permission that allows me to disable this function for a certain group of people?

    Beforehand thank you very much
    #SystemAdministration
    #Unsure/Other

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    Juan Pizarro
    Global Networks Solutions S.A.
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