Legacy Dev Forum Posts

 View Only

Sign Up

PureConnect Pause Resume API

  • 1.  PureConnect Pause Resume API

    Posted 06-05-2025 19:23

    KregH | 2022-10-18 16:55:40 UTC | #1

    Can someone tell me if pause and resume can be performed via an API in PureConnect?

    We have the need for a 3rd party application to invoke the pause and resume for call recording

    Is that possible? and if so - what API call would that be under?

    In addition -Is there anyway to interact with the call recordings via API?

    Thanks


    tim.smith | 2022-10-18 16:56:16 UTC | #2

    This forum is for Genesys Cloud. You can find the PureConnect forum here: https://community.genesys.com/communities/pureconnect?CommunityKey=cf214c8f-5206-4010-9b2c-2085cbd65a44


    system | 2022-11-18 16:56:31 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16765