Dileepkaranki | 2024-04-15 15:59:47 UTC | #1
Query related to participants in a conversation. The conversation happened on 27th February 2024. When we retrieved the data on 28th February 2024. It returned us 4 participants related data and currently if we try to retrieve the conversation it is returning 3 participants related data. Is there any usecase why it is happening and any scenarios regarding this issue would be appreciated.
Zino_Onokpise | 2024-04-15 17:18:29 UTC | #2
Hi Dileepkaranki,
What was the api endpoint used?
Dileepkaranki | 2024-04-15 17:20:27 UTC | #3
Endpoint used is https://developer.genesys.cloud/analyticsdatamanagement/analytics/analytics-apis#post-api-v2-analytics-conversations-details-query
Zino_Onokpise | 2024-04-15 17:27:19 UTC | #4
Looks like you are reporting a possible defect in the API, for that, please go through the Care support portal
Dileepkaranki | 2024-04-15 17:29:32 UTC | #5
Sure, will open a case and get info
system | 2024-05-16 17:30:27 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 25714