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Question about Maximum wait time

  • 1.  Question about Maximum wait time

    Posted 06-05-2025 18:05

    Alexander | 2018-04-09 19:59:17 UTC | #1

    Could you please tell me if the Maximum wait time includes the wait time for a call back? Thanks


    tim.smith | 2018-04-16 14:10:10 UTC | #2

    Can you be more specific about where you're getting/seeing the data? Are you looking at a specific stat somewhere?


    Alexander | 2018-04-17 08:02:35 UTC | #3

    I meen the stat AggregationQuery.MetricsEnum.Tacd with culc fulnction Metric.CalcFunc.Max


    tim.smith | 2018-04-17 13:22:53 UTC | #4

    As long as your filter includes callbacks, the metrics will include data about those callbacks.


    Alexander | 2018-04-17 17:08:56 UTC | #5

    tim.smith, post:4, topic:2720, full:true
    As long as your filter includes callbacks, the metrics will include data about those callbacks.

    Thanks for answer. If my request is class AggregationQuery { Interval: 2018-04-15T14:00:00/2018-04-16T14:00:00 Granularity: TimeZone: GroupBy: ["Queueid"] Filter: class AnalyticsQueryFilter { Type: And Clauses: [ class AnalyticsQueryClause { Type: Or Predicates: [ class AnalyticsQueryPredicate { Type: Dimension: Queueid PropertyType: Property: Metric: _Operator: Value: ce91828f-7f44-4f04-9046-65b29abe51eb Range: }]] } ] Predicates: }

    Metrics: ["Tacd] FlattenMultivaluedDimensions: False }

    does it contain callbacks? Or how can I include callback into the filter?


    tim.smith | 2018-04-17 17:14:43 UTC | #6

    It doesn't appear to filter out any media types, so it should include everything. You can verify the conversations that are included in your aggregate query by using the same filter for a conversation detail query.


    system | 2018-05-18 17:22:03 UTC | #7

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2720