Jli | 2022-11-02 11:44:46 UTC | #1
I have two questions on how to use conversationFilters when execute the query below. Can you give me some advices ,thank you !
/api/v2/analytics/conversations/details/query Query for conversation details
①How to set the value of range in the filter? ■Developper tool Script { "interval": "2022-10-05T00:00:00.000Z/2022-10-12T12:00:00.000Z", "conversationFilters": [{ "type": "or", "predicates": [ { "metric": "tFlowDisconnect", "range":??? →I want to set here the value "Big than 0" ,but don't know how! } ] } ] }
②Is it possible for me to get the data from the above query only contains the data of the paticipant I need? In other words,can I user filter to get the data as<■Data after filter>under below? (My purpose is to filter the information of the people who disconnected the call during IVR.) ■Data before filter {"conversations":[ { "participants" [ { "participantId" :"participantId1", "metrics" [ { "emitDate" : "2022-11-01T06:04:49.170Z", "name" : "nConnected", "value" : 1 } ]}, "participantId" :"participantId2", "metrics" [ { "emitDate" : "2022-11-01T06:04:49.170Z", "name" : "tFlowDisconnect", "value" : 1345 } ]} ] } ] ■Data after filter {"conversations":[ { "participants" [ { "participantId" :"participantId2", "metrics" [ { "emitDate" : "2022-11-01T06:04:49.170Z", "name" : "tFlowDisconnect", "value" : 1345 } ]} ] } ]
Thank you !
tim.smith | 2022-11-15 16:18:08 UTC | #2
Jli, post:1, topic:17023
①How to set the value of range in the filter?
Using API Explorer will help you construct it: POST /api/v2/analytics/conversations/details/query
Jli, post:1, topic:17023
②Is it possible for me to get the data from the above query only contains the data of the paticipant I need?
The analytics detail APIs always return the full conversation object. Filters control which conversations are returned, not the contents of a conversation object. If you want to transform the data into a different or reduced schema, your application is welcome to do so.
Jli | 2022-11-10 08:51:53 UTC | #3
I understand,thank you!
system | 2022-12-11 08:52:39 UTC | #4
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