Farshan_Ahamed | 2022-11-19 14:07:08 UTC | #1
Can we use Quick Replies using the agentless API for WhatsApp `( /api/v2/conversations/messages/agentless)`. If it is possible, how can we do that using the messagingTemplate parameter in this API?
Also, can we use Rich Media in the textBody of the same API?
Thanks in Advance.
Ebenezer_Osei | 2022-11-21 20:42:45 UTC | #2
Hello,
We don't support the usage of Quick Replies through the Agentless API. I suggest you share your use case here: https://genesyscloud.ideas.aha.io/
Thanks
system | 2022-12-22 20:43:27 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 17289