Abhijeet | 2022-03-23 11:49:12 UTC | #1
Hello Team,
I want to read real time information of a conversationid,skillid,agentid,queueid whenever there is a tAbandon event.
I can read owaiting event currently in the same way I want to get details of tAbandon event in details. Currently I just get count of tAbandon in the response payloads of notification API.
Thanks,
Abhijeet Hivarkar
system | 2022-04-23 11:49:36 UTC | #2
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