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  • 1.  Record custom WAV file for all users mailbox

    Posted 01-02-2023 09:04
    No replies, thread closed.
    Hi all,

    Is it possible to record a custom wav file with generic message (like: I'm not available, please leave your message after the tone...) and upload it to all users mailbox ?

    Thank you in advance
    #Omni-ChannelDesktop/UserInterface
    #SystemAdministration
    #Telephony


  • 2.  RE: Record custom WAV file for all users mailbox

    Posted 01-03-2023 04:22
    No replies, thread closed.
    Hi, Mostafa OUDDERHEM,

    If you are Architect Admin, you may replace the system prompt voicemail_welcome & voicemail_please_leave_message (Language: English
    United States) to meet your needs.


    ------------------------------
    Johnson Lu
    MFE International Pte Ltd.
    ------------------------------

    Original Message


  • 3.  RE: Record custom WAV file for all users mailbox

    Posted 01-03-2023 08:00
    No replies, thread closed.
    Hi Johnson,

    Many thanks for your feedback, so you mean just replacing theses system prompt by customized WAV file ?
    Ok I will try that.

    Thank you again.

    ------------------------------
    Mostafa OUDDERHEM
    SABIO FRANCE SAS
    ------------------------------

    Original Message


  • 4.  RE: Record custom WAV file for all users mailbox

    Posted 01-03-2023 09:38
    No replies, thread closed.
    It works fine, however the name of user is played through TTS, is there any option to disable the name playing ?

    Thank you.

    ------------------------------
    Mostafa OUDDERHEM
    SABIO FRANCE SAS
    ------------------------------

    Original Message


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