Elia_Diez | 2020-02-04 12:32:21 UTC | #1
Hi,
Where can I get the recordingID and conversationID?
Regards,
Elia_Diez | 2020-02-04 15:45:41 UTC | #2
Hi,
What is the difference between :
/api/v2/conversations/{conversationId}/recordings/{recordingId} & /api/v2/conversations/{conversationId}/recordings.
Regards,
Becky_Powell | 2020-02-04 16:21:14 UTC | #3
/api/v2/conversations/{conversationId}/recordings/{recordingId} returns information about a specific recording.
/api/v2/conversations/{conversationId}/recordings returns all of a conversation's recordings.
Elia_Diez | 2020-02-05 09:01:13 UTC | #4
Hello,
Currently there is only one recording in all calls, so what would be the right api? or is it both?
tim.smith | 2020-02-05 16:10:18 UTC | #5
They serve different purposes. One to discover the IDs of the recordings for a conversation, one for when you already know the ID of the recording for which you want to get information. I'd suggest trying them out to see the data you get: https://developer.mypurecloud.com/developer-tools/#/api-explorer
system | 2020-03-07 16:10:22 UTC | #6
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