Certification and Training

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  • 1.  Renewing Certification

    Posted 5 days ago

    I am due to renew my GC-GCP certification here in a few days, my beyond subscription has been renewed but I can't seem to enroll for the exam.  Where I would expect to see the 'Enroll" button, it shows "Enroll" for a brief second and changes to "View Details" I am able to enroll in other Certifications that I haven't done before, but not ones that I have already completed that need to be renewed. Any idea why this would be? Thanks in advance


    #Certification
    #GenesysCloud

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    Andrew Saltonstall
    Pensacola Christian College, Inc.
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  • 2.  RE: Renewing Certification

    GENESYS
    Posted 3 hours ago

    Hi Andrew, 

    I've reported your issues to the Beyond Operations team beyond@genesys.com.

    They will be in contact and help sort you out, sorry for the inconvenience caused. 



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    Annie Kingston
    Genesys - Employees
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    Original Message


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