Well, Workspace will be the only option as of this summer, when all the legacy Reports options are retired (September is the last one, I think).
Which workspace view/report would you be looking to download? For 6K agents, I'm assuming it's some kind of summary data, otherwise you should be looking at an API-based BI integration.
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Paul McGurn
Manager, Telecom Services
GoTo
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Original Message:
Sent: 03-31-2023 08:16
From: Raghuvaran G
Subject: Reports Limitations
Hey There,
We have 6000+ users and we are unable to download the reports of all these users at once and it is really a cumbersome process to download it by manually selecting agents.
Can someone HELP. Which is better to get Agent related reports, Workspace or Reports.?
#Reporting/Analytics
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Raghuvaran G
Swiggy
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