Genesys Cloud - Main

Hi,

I apologize in advance, but you will likely see a few messages like this from me in the next day or two. I want to keep each message thread separate!

Many of you may not realize that Genesys has an Ideas website (Aha!) which, whilst not perfect (see various posts from me and others on THAT subject!) is the main method we have for requesting features / enhancements. If you don't frequent the site, you may miss some of the cool ideas that get proposed.

In this post, I'd like to draw your attention to this idea. Common Modules are really useful, but that use is somewhat limited by the requirement to re-publish all consuming flows when modifying the Common Module. It removes (or at least severely restricts) about 80% of the reasons for having them in the first place!

Please review and, if you agree, vote on it.

Thank you.

This is definitely one of the biggest drawbacks to heavy usage of common modules. Voted and commented on the idea, thanks Paul!

Hi,

I apologize in advance, but you will likely see a few messages like this from me in the next day or two. I want to keep each message thread separate!

Many of you may not realize that Genesys has an Ideas website (Aha!) which, whilst not perfect (see various posts from me and others on THAT subject!) is the main method we have for requesting features / enhancements. If you don't frequent the site, you may miss some of the cool ideas that get proposed.

In this post, I'd like to draw your attention to this idea. Common Modules are really useful, but that use is somewhat limited by the requirement to re-publish all consuming flows when modifying the Common Module. It removes (or at least severely restricts) about 80% of the reasons for having them in the first place!

Please review and, if you agree, vote on it.

Thank you.