Peter_Dimatulac | 2019-03-11 23:02:42 UTC | #1
Hi All
I'm trying to obtain a new access token through Postman however I'm receiving the following error:
I've triple checked the settings across PureCloud and Postman and they all match. I even cross referenced the settings with my colleague who has the same config. and is able to access a token. I made sure there were no spaces in the client ID, secret etc and matched the characters.
Postman Settings:
PureCloud Settings:
Actions Taken so far:
- Logged out of both PureCloud accounts (I have access to two orgs. One based in AUS and one based in USA)
- Logged out of PureCloud desktop app
- Creation of new OAuth in Purecloud
- Validated permissions
Am I missing anything? Thanks in advance.
Peter
tim.smith | 2019-03-12 15:35:15 UTC | #2
Do you see any errors in the postman console? What is the URL of the error page (including the query string)?
Peter_Dimatulac | 2019-03-12 22:30:23 UTC | #3
Does this help:
tim.smith | 2019-03-12 22:44:41 UTC | #4
redirect_uri=%2F definitely isn't correct, and would cause the login to fail. %2F is the URI encoded value for /. Not sure why postman would be sending that though. You might try contacting Postman support to investigate why it's sending only a forward slash as the redirect URI.
Also, give the Developer Tools API Explorer a try. It allows you to make requests like Postman without any setup.
system | 2019-04-12 22:52:24 UTC | #5
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