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  • 1.  Restrict writing rights in a official group chat

    Posted 04-14-2023 03:08
    No replies, thread closed.

    Hi,

    Is there any possible way to restrict via permissions/roles or in any way who is typing in to an official group chat visible for everybody?.

    Basically the idea is to create a Bulletin board group, where only a few people would post small announcements, so only a few people will be able to type but we want everyone to be able to read.

    Is that possible some how?

    Thanks!

    Regards

    Hernani


    #PlatformAdministration

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    Hernani Ferrando
    EBTS Pro Assist N.V. (Banden de Condé)
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  • 2.  RE: Restrict writing rights in a official group chat

    Posted 04-23-2023 18:15
    No replies, thread closed.

    Group permissions are pretty much on or off, not selective like that.  Here are a few ideas you might want to vote on:
    Remove the chat room for groups | Genesys Cloud Ideas Portal (aha.io)
    Add security controls around adding | Genesys Cloud Ideas Portal (aha.io)



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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