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  • 1.  Roles and permissions

    Posted 04-22-2020 16:40
      |   view attached
    No replies, thread closed.
    Hi all,
    Could you please assist/advise if it is possible to create a Role with Permissions that would allow the below?

    1. Must have access to create WebRTC Phones
    2. Must not have access to the rest of configuration under Telephony Tab, Like, Sites, Trunks,......
    3. attached is image with Phone management in green and just need to grant users access to that

    #Telephony

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    Reginald Sheraton
    Bytes Systems Integration a Division of Altron
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  • 2.  RE: Roles and permissions

    Posted 04-22-2020 22:08
    No replies, thread closed.
    Unfortunately, as of now, there is now granular access to Telephony. It's all or nothing.

    Thanks,

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    Daniel McLeod
    Qsect LLC
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  • 3.  RE: Roles and permissions

    Posted 04-23-2020 03:07
    No replies, thread closed.
    Please vote for https://purecloud.ideas.aha.io/ideas/CLPLA-I-629  , this is a long wanted feature which still is not implemented :-(

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    John van de Ven
    KPN B.V.
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