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  • 1.  Rotate outbound Caller ID numbers for campaign

    Posted 02-06-2023 14:53
    No replies, thread closed.
    Is there an auto way to rotate what shows for caller id on campaign.  either random, sequential or anything other than manual intervention.  My other thought is to split campaign into 10 campaigns and use different outbound number for each.
    #Outbound

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    Clayton Curtis
    Enova Online Services, Inc.
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  • 2.  RE: Rotate outbound Caller ID numbers for campaign

    Posted 02-07-2023 01:15
    No replies, thread closed.
    Hi there, as far as i know, no there is no way as standard, but you could do the below:
    1. Add column in calling list, lets call it CLI
    2. in this column you can add a number for each contact in calling list, 1,2,3
    3. Create a campaign rule that looks at the CLI column value
    If CLI = 1 - Then set caller identity to xxxxxxxx
    If CLI = 2 - Then set caller identity to xxxxxxxx
    If CLI = 3 - Then set caller identity to xxxxxxxx

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    Reginald
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    Original Message


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