LouisDAmbrosio | 2022-06-13 20:44:05 UTC | #1
Hello,
I am trying to know if there is a way to roundup a decimal number in a script. Agents use a script to transfer interactions. In this script, we retrieve the estimated wait time which is in seconds. We divide by 60 to convert to minute. However, it can result in decimal numbers. Is there a way to roundup the number using a math expression in the script?
Anton_Vroon | 2022-06-14 02:09:14 UTC | #2
From here: https://help.mypurecloud.com/articles/dynamic-script-variables/ You can use these: https://mathjs.org/docs/reference/functions.html
Which includes [math.round(x [, n])] - Round a value towards the nearest integer.
Used like: round(20.56,0) which would result in 21 or ceil(20.26) which will also result in 21
system | 2022-07-15 02:07:29 UTC | #3
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