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Salesforce - Retrieving Genesys Cloud Campaign Options

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  • 1.  Salesforce - Retrieving Genesys Cloud Campaign Options

    Posted 07-29-2021 14:41
    No replies, thread closed.
    Hello,

    I am attempting to follow the documentation on configuring Genesys Cloud campaign setting information for Salesforce but am unable to have my lookup fields populate.  When I do the Retrieve the campaign options from Genesys Cloud It says it does so successfully:
    I have multiple queues set up along with a script, but they do not show up in salesforce. Any ideas why it does not receive it?
    #Integrations

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    Jake Thalacker
    Genesys - Employees
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