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  • 1.  Saving to a Data Table from a script

    Posted 02-21-2022 12:47
    No replies, thread closed.
    Hi,

    I have created a script that will allow the agent to enter some data and save it to a Data Table. 

    I am able to add data to this table manually (in Admin -> Data Tables), through calling the API or through my Script (which calls a Data Action).

    I have a colleague who I need to be able to use this script, but, whenever they submit it they get an error - specifically it is "<Name of data table>: unknown error".

    I've been playing with their permissions and I've progressively added more permissions but it's still the same. They have Architect -> Datatable -> add, edit, search, view - the exact same Datatable permissions I have.

    If they go into Admin -> Data Tables, they are able to manually add data so the permission set must be correct.

    If I try to use the script, it works fine and I can submit to the table, but they can't.

    Is anyone able to point me in the right direction - what am I missing?

    I saw some permissions for "datatablerow -> add" but I can't see them in admin so I presume are deprecated.

    Thank you.
    #Omni-ChannelDesktop/UserInterface
    #Unsure/Other

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    James Dunn
    Pitney Bowes Inc.
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  • 2.  RE: Saving to a Data Table from a script

    Posted 02-21-2022 15:42
    No replies, thread closed.
    Have you tried viewing the browser console while your other user does this?  That may give you more info on what permission might be missing.  But having said that, I have a feeling it might be:

    Integrations  Action  Execute


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    Vaun McCarthy
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  • 3.  RE: Saving to a Data Table from a script

    Posted 02-22-2022 04:12
    No replies, thread closed.
    It was! Thanks, that's wonderful.

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    James Dunn
    Pitney Bowes Inc.
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