R_Pooja | 2022-07-18 07:27:56 UTC | #1
Hi,
Please help me understand how do I schedule callback during webchat conversation with a client. My need is to ask the client their phone number and date/time during chat to callback them and to develop agent script to do that.
Jerome.Saint-Marc | 2022-07-18 10:04:35 UTC | #2
Duplicate - see my answer on your other post: https://developer.genesys.cloud/forum/t/schedule-callback-using-scripter-schedule-callback-feature/15422/2
Regards,
system | 2022-08-18 10:05:38 UTC | #3
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