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Schedules endpoint result sortBy field will default to sorting by name

  • 1.  Schedules endpoint result sortBy field will default to sorting by name

    Posted 04-07-2025 12:10
    Edited by Ananya Singh 05-02-2025 11:27

    Description

    The schedules listing endpoint currently does not have a default sortBy value and effectively sorts results by id. After the change the default sortBy value will be name.

    Change Category

    API

    Change Context

    Without a sortBy field set (and if no filters are specified), requests to this endpoint bypass the search cluster with its built-in caching layer and put more load on the underlying data store. There are times when this is just what is needed; but it is the wrong default behavior.

    Change Impact

    Customers who wish to access the prior behavior for requests that specify no filters can add sortBy=id .

    Date of Change

    07 Apr 2025

    Impacted APIs

    api/v2/architect/schedules

    References

    [TC-1025]