If you are talking about the Allow List for ORG login, that is entirely different from SCIM. That uses OAuth and has its own way of securing the connection. Are you saying that if you put IPs in the ORG settings Allow list and turn on that feature, your Oauth for SCIM stops working?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 06-06-2024 08:42
From: Adam Butcher
Subject: SCIM with IP Allow lists
Hello,
I was wondering if Genesys plus any cutomers could confirm if SCIM and IP Allow lists have been confirmed working in harmony.
SCIM functions as intended until IP Allow lists are enabled. (IP resticted access to the platform)
The 142 "AzureActiveDirectory" IP addresses listed in article have been added; Azure IP Ranges and Service Tags – Public Cloud
It's worth noting that even after removing ALL of the IP addresses from the Allow List (making platform available from any ip again) SCIM will not start working again until a new the bearer token is recreated and applied to the Genesys Cloud Enterprise App.
Additionally, the following Genesys article states 150 CIDR's are supported, is this information current?; Allow IP addresses - Genesys Cloud Resource Center
Thanks
#Implementation
#Security