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Scripter.change page on Radio button ??

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  • 1.  Scripter.change page on Radio button ??

    Posted 05-11-2018 04:44
    No replies, thread closed.
    Hello team,

    I have configure a sample script with question that requires answer (Yes/No) configured with Radio Button, if agent choose ''YES'' another page on the Script should be open, if he choose ''No'' it go to the next question on the same page ==> this is the normal scenario that customer want

    However in my current configuration I have this issue: either choosing No or Yes (Radio Button) the other page is open !!!

    I enabled (Scripter.Change Page) only for ''Yes'' choice, but not for ''No'' choice

    Radio button is configured with string variable

    any help on this ?

    Thank you in advance