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  • 1.  Scripts can no longer scroll around screen

    Posted 06-25-2025 16:28
    No replies, thread closed.

    Anyone experiencing a change where you can't scroll (not really scrolling but moving around the screen) you can't move to the right of scripts.  we have multiple buttons on right hand script and agents can no longer get to them.  seems like the scripts are static size now.


    #Omni-ChannelDesktop/UserInterface
    #SystemAdministration

    ------------------------------
    Clayton Curtis
    Tech manager
    ------------------------------


  • 2.  RE: Scripts can no longer scroll around screen

    Posted 06-26-2025 11:05
    Edited by Samuel Jillard 06-26-2025 12:10
    No replies, thread closed.

    Hi Clayton,

    I am not aware of any changes to the scripts, do you know if your org has implemented the Multi Contextual Panels?



    ------------------------------
    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Scripts can no longer scroll around screen

    Posted 06-26-2025 12:00
    No replies, thread closed.
    yes, we did and i have sneaking suspicion that this is related

    --
    Clayton Curtis
    Telecom Manager
    Enova Financial
    M: 773.793.6156



    Original Message


  • 4.  RE: Scripts can no longer scroll around screen
    Best Answer

    Posted 06-26-2025 12:16
    No replies, thread closed.

    In that case it might be worth asking in the Genesys Cloud - UI New Features Community if there is a way to fix it or if the scripts will need to be altered at all



    ------------------------------
    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
    ------------------------------

    Original Message


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