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  • 1.  Search User details update

    Posted 06-05-2025 18:03

    aserrano | 2022-08-24 11:10:28 UTC | #1

    Hi,

    I'm using GET api/v2/users to get user "title and department".

    If any change occurs in those fields y can retrieve information and I can get new version of user configuration, but I don't have the timestamp when tha change occurs.

    Anyone knows if it is possible to get this time stamp?

    Thanks in advance


    tim.smith | 2022-08-24 13:24:08 UTC | #2

    Some changes are tracked via audits. You can discover the available audit actions here: https://developer.genesys.cloud/platform/audit/actioncatalog


    aserrano | 2022-08-24 14:47:58 UTC | #3

    I've already review audit API but I can't find how to track those changes

    Best regards


    tim.smith | 2022-08-24 14:56:40 UTC | #4

    If the available audit events (e.g. user update) don't have the information you want, you can request new features and share your use case at https://genesyscloud.ideas.aha.io/.


    system | 2022-09-24 14:56:43 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16014