Szlaski_Daniel | 2018-09-10 17:24:25 UTC | #1
Hi, I'm trying to find Users via /api/v2/users/search API function and look for Work email address as a Search value - no results. Regular mail (main email) and other fields works.
Part of "me" for the searched user:
"addresses": [ { "address": "daniel.szlaski@inin.com", "mediaType": "EMAIL", "type": "WORK" } ],
When trying to find this user via /api/v2/users/search with following body, it returns 0 results:
{ "sortOrder": "asc", "sortBy": "address", "pageSize": 1, "pageNumber": 1, "query": [ { "fields": ["addresses"], "value": "daniel.szlaski@inin.com", "type": "EXACT" } ] }
Any idea what's wrong there?
anon39326996 | 2018-09-10 17:29:55 UTC | #2
Have you tried using /v2/search/suggest? https://developer.mypurecloud.com/api/rest/v2/search/index.html#postSearchSuggest
Szlaski_Daniel | 2018-09-10 20:42:59 UTC | #3
Hi, still no luck. It works for some of the fields like (chat.jabberId)
` "fields": ["chat.jabberId"],`
but for others not. What I need is to find user by Work Mail address.
system | 2018-10-11 20:42:59 UTC | #4
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