You can show what number the th called (DNIS) and what they dialed from (Remote number). If you get them from trough a data action in the Call Flow or a data action in the script, you could list any that are associated with the contact in the script. Which are you looking for?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 08-11-2025 06:13
From: Reginald Sheraton
Subject: See Current Contact Number being dialed
Hi there,
i have contacts with multiple numbers, is there a quick and easy way to see which number was dialed on the agent Script?
#Outbound
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Reginald
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