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Send a text to genesys cloud and then to user

  • 1.  Send a text to genesys cloud and then to user

    Posted 06-05-2025 19:24

    varun | 2023-10-11 05:34:54 UTC | #1

    Right now I am able to get audio stream from genesys cloud via audiohook and now from server I want to send a message to user, what are the available ways to achieve it


    tim.smith | 2023-10-11 13:59:17 UTC | #2

    You can't. You can request new features and share your use case at https://genesyscloud.ideas.aha.io/.


    varun | 2023-10-11 15:02:51 UTC | #3

    ok, is there is any event available or will it be available in the future that I can send back transcription or message or text as a response via audiohook. Right now I am getting streaming buffer data to the server that I am processing it and want to send back to the user in some way, can you please suggest some way


    system | 2023-11-11 15:02:08 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22465