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  • 1.  Send Response Action - Markdown

    Posted 05-28-2022 16:57
    No replies, thread closed.
    Hi,

    Can we markdown the messages in the Send Response action for webchat/webmessaging?
    My customer wants to shorten the hyperlinks and also make some text as bold and italic.

    Thank you.
    #ArchitectureandDesign
    #Unsure/Other

    ------------------------------
    Michael Joseph Carreon
    Dexcom, Inc.
    ------------------------------


  • 2.  RE: Send Response Action - Markdown

    Posted 05-30-2022 04:14
    No replies, thread closed.
    Hi Michael - we are close to availability of Markdown support for our new Web Messenger, planned by end of June: https://genesyscloud.ideas.aha.io/ideas/DIG-I-120

    ------------------------------
    Angelo Cicchitto
    Genesys - Employees
    ------------------------------

    Original Message


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