Hello Karthik,
You will have to use the API, POST /api/v2/audits/query and GET /api/v2/audits/query/{transactionId}/results. You can use our dev center API explorer to play with what you need. If you need help generating the correct report you can post in the developer forums.
Cheers,
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Cameron
Online Community Manager/Moderator
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Original Message:
Sent: 01-15-2025 11:45
From: Karthik Ageer
Subject: Sending a report with Audit Details
Hi Everyone,
How can I generate and email a daily report in Genesys Cloud, listing the changes made by support personnel, excluding user additions and queue membership updates?
#API/Integrations
#SystemAdministration
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Karthik Ageer
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