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Set call forward to an architect flow

  • 1.  Set call forward to an architect flow

    Posted 06-05-2025 19:12

    N03xCu53 | 2022-05-12 12:07:58 UTC | #1

    Hi,

    Is there a way I can set call forward for an agent so customers can call them directly and if they don't answer the call within x seconds, it forwards to an architect flow where an inbound call flow will handle the call before sending it to an in-queue flow.

    Thanks

    system | 2022-06-12 12:08:21 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 14711



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