Genesys Cloud - Main

Hello Folks,

I have used a "Play Audio" task within a loop to repeat the same prompt when no option will be pressed.

The audio is getting played in a loop of 3 but there is no time in between each loop. It's getting played immediately one after another.

How do I apply some amount of delay or pause in between each loop?

Thanks in Advance

#ArchitectureandDesign

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Datta Rajdeep
AXA Group Operations SAS
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https://help.mypurecloud.com/articles/flush-audio-action/

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Melissa Bailey
Genesys - Employees
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Original Message:
Sent: 02-22-2024 08:43
From: Datta Rajdeep
Subject: Set Delay in Loop interval

Hello Folks,

I have used a "Play Audio" task within a loop to repeat the same prompt when no option will be pressed.

The audio is getting played in a loop of 3 but there is no time in between each loop. It's getting played immediately one after another.

How do I apply some amount of delay or pause in between each loop?

Thanks in Advance

#ArchitectureandDesign

------------------------------
Datta Rajdeep
AXA Group Operations SAS
------------------------------