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Set Stage (for Predictive Dialing) Via API

  • 1.  Set Stage (for Predictive Dialing) Via API

    Posted 04-23-2025 12:40

    We have a custom agent UI and are leveraging the Genesys Cloud APIs (not the GC portal).

    For outbound calls, which API would be used to inform the dialer of the current stage in a call ("set stage")?

    Thanks!


    #PlatformAPI

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    Daniel Boggs
    Software Engineer
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