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  • 1.  Set work week to begin on Monday instead of Sunday

    Posted 3 days ago

    Good day.  Our week starts on Monday for our reporting purposes.  However, I'm struggling to figure out how to change that in GC.  Whenever I request "this week", or "last week", etc. I defaults to Sunday thru Saturday.

    Is there a way to change this?

    Marty


    #Reporting/Analytics

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    Marty Hand
    National Domestic Violence Hotline
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  • 2.  RE: Set work week to begin on Monday instead of Sunday

    Top 25 Contributor
    Posted 2 days ago

    Hey Marty, 

    Unfortunately not :/ Same for us here also - Our workaround was to replicate data outside of genesys and report in other platforms (AWS Quicksites/PowerBI) Otherwise we just do a manual date range for some of the views to show the week range we want. 



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    Lawrence Drayton
    Prvidr Pty Ltd
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    Original Message


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