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  • 1.  Setting the environment in API

    Posted 03-05-2020 15:41
    No replies, thread closed.
    Hi there,
    I am connecting to a PureCloud environment other than mypurecloud.com (eg usw2.pure.cloud).
    I am using the following:

    PureCloudRegionHosts region = PureCloudRegionHosts.us_east_1;
    Configuration
    .Default.ApiClient.setBasePath(region);

    but the library haven't the Americas (US West).

    Best regards
    Miguel Velasquez
    #Integrations

    ------------------------------
    Jose Miguel Velasquez
    Movigoo Innovacion SpA.
    ------------------------------


  • 2.  RE: Setting the environment in API

    Posted 03-07-2020 14:33
    No replies, thread closed.
    This is more of an answer for the developer forum at https://developer.mypurecloud.com/forum/.

    Here is a workaround for this issue:  https://developer.mypurecloud.com/forum/t/missing-west-region/7264

    client.setEnvironment('usw2.pure.cloud');


    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Setting the environment in API

    Posted 03-09-2020 18:35
    No replies, thread closed.
    Hi Robert,
    Thank for you help.
    Please , I have problem with  client.setEnvironment('usw2.pure.cloud'); .Net don't know  , would you tell me what is the version of the Api.
    I don't undertand how to work it
    I am using PureCloudPlatform.Client.V2 version 60.0.1. and I have problems with the library.
    Best regards





    ------------------------------
    Jose Miguel Velasquez
    Movigoo Innovacion SpA.
    ------------------------------



  • 4.  RE: Setting the environment in API

    Posted 03-09-2020 18:57
    No replies, thread closed.
    Can I suggest you post this on the developer forum?  This has to do with all things they discuss daily.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 5.  RE: Setting the environment in API

    Posted 03-10-2020 11:08
    No replies, thread closed.
    Yes, as Robert suggests you should be asking API development questions in the forum at https://developer.mypurecloud.com, because that forum is monitored by developers. This community, not so much.

    ------------------------------
    George Ganahl GCP (Genesys Cloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------