Radek_Paclt | 2021-09-10 12:19:18 UTC | #1
HI all, I would like to ask the community if you have any experiences/information and resources about some possibility if its possible to present queue name on SIP hardware phone provisioned by Genesys Cloud (BYOC Cloud) and not only the phone number of the caller in case of incoming ACD interaction.
R
Jerome.Saint-Marc | 2021-09-10 12:34:39 UTC | #2
Hello,
I would recommend to ask questions related to features and configuration on the Genesys Cloud Community Forum. This forum (Genesys Cloud Developer Forum) is meant for questions related to the use of API & SDKs.
Regards,
Radek_Paclt | 2021-09-10 12:48:42 UTC | #3
thank you
Regards R
system | 2021-10-11 12:48:47 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 11976