Hey Community members!
We know a lot of you have been interested in hearing more about Genesys Cloud Workforce Engagement’s Speech and Text Analytics capabilities – which is why we’re so excited to let you all know about our upcoming virtual event!
Today’s customer isn’t satisfied with standard, uninspired service. To properly compete in today’s market, organizations need to ensure their customer service delivers first-class experiences from skillful and empathetic employees. But reaching this level of quality demands companies examine their own employee experience strategy and provide advanced tools that support workers at every step of the journey.
Join us for a 6-week intensive engagement where we’ll take you on a comprehensive tour of Genesys Cloud’s Workforce Engagement capabilities.
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Learn all about AI-powered Speech and Text Analytics
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Hear from customers actively using Speech and Text Analytics
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Leverage tools to deliver outstanding experiences
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Meet our speakers!
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Merijn te Booij
General Manager, WEM
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Cam Smith
VP Product Management, WEM
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Robert Beasley
Director Strategic Solutions, WEM
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Rakesh Tailor
Sr. Director Product Management, WEM
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Jeff Whitt
Solution Lead, WEM
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Faye Lopez
Solution Lead, WEM
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Katherine Gomez
Solution Lead, WEM
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Mary Gardiner
Solution Lead, WEM
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Sign me up!
Register for the individual sessions in the links below:
Unlock your workforce’s potential
October 3 | 11 AM ET
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Demo: Quality Management & Speech and Text
October 5 | 11 AM ET
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Demo: Coaching & Learning
October 10 | 11 AM ET
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Getting to know Speech and Text Analytics
October 13 | 11 AM ET
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REGISTER
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REGISTER
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REGISTER
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REGISTER
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Demo: Performance Management & Gamification
October 18 | 11 AM ET
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Demo: Workforce Management
October 25 | 11 AM ET
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The Future of Speech and Text Analytics
November 3 | 11 AM ET
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Getting the most out of your WEM Suite
November 8 | 11 AM ET
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REGISTER
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REGISTER
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REGISTER
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REGISTER
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Get a head start!
To get the most out of this event, we recommend you try out Genesys Cloud Workforce Engagement free for 60 days! This’ll allow you to start applying what you learn in our sessions immediately and get near real-time support from our expert team, here on Community.
Learn more
Are you as excited as we are? If so, go sign up for our sessions right away! And let us know your thoughts in the comments below.
See you soon!
#Workforce Engagement Management
#SpeechandTextAnalytics#QualityManagement------------------------------
Marcela Areiza
Product Marketing Manager
Genesys - Employees
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