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  • 1.  SMS issue

    Posted 10-23-2023 10:37
    No replies, thread closed.

    Hi all,

    I am having 2 issues with SMS features.

    1.I want to send a SMS for order status of my Pizza to customer but i cannot be able to identify the phone number is Landline or Phone number.
    How can i identify this and what is the fix for this?

    2.I have TFN for SMS and Voice on Genesys and i have built DR site and how can built or move same number to WEST to EAST site.

    if any have implemented this kind of solution, please help me. 


    #DigitalChannels
    #Implementation

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    Raghavapvds
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  • 2.  RE: SMS issue

    Posted 10-25-2023 07:42
    No replies, thread closed.

    Hi Team,

    Can anyone comment on this.



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    Raghavapvds
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