Ragheb_Gmira | 2021-02-11 08:06:18 UTC | #1
Hello, We want to integrate a new SMS management tool with Genesys Cloud. We want this tool to create the interaction and delegate to purecloud the routing. Is it possible to do it ? which modality and API to use?
Thanks
system | 2021-03-14 08:06:24 UTC | #2
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