Genesys Cloud - Main

Hi, am new into bot flows and got a request for setup of a flow that could receive speech input, and save it to a form or on a script, for submittal into a CRM. In this use case would be in 'incident submittal' where the bot asks questions and takes the answers as text.  I am reading about intents and slot types, but not sure if this is the same. Would a bot be able to receive speech and save it to text in a slot? It seems to me in the bot flow slots it would not do this type of action but hoping someone with experience may know. Thanks! 

Hi, if you create slot and associated slot type builtin:any it would capture whatever customer says.