You priced gouged us with your Infosys partnership and sub-standard support for years now.
The trust of Genesys/Interactive is closing now. Convince me why I shouldn't just get a vendor that is more trustworthy in the future.
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Daniel Brewer II
Stellantis Financial Services, Inc.
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Original Message:
Sent: 05-25-2022 12:14
From: Scott Thomas
Subject: AMA: Spending more for the same functionality?
Asked in the AMA:
"Why do I need to spend 2-4x as much per year to get the same functionality other than Genesys greed?"
Our goal isn't ever to price gouge a customer, but with new innovation and feature functionality on our cloud products there is a price associated. You would be moving from a legacy product with outdated pricing to the product of the future. We are sure the value of the cloud capabilities will be realized if and when you decide to make the switch.
#AskMeAnything(AMA)
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Scott Thomas
Director of PM
PureConnect
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