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Stablish agent relationship using PureCloud API

  • 1.  Stablish agent relationship using PureCloud API

    Posted 06-05-2025 18:10

    Raphael_Barreiros | 2016-09-05 14:47:01 UTC | #1

    Hi, All!

    We have been able to automate the creation and updating of users on PureCloud platform using PureCloud Platform API.

    Now, we would like to be able to also set-up the relationship between agents and their supervisors, in a similar way we can do through the WEB interface.

    Can anybody point us in the right direction? Somebody told me about DIRECTORY API, but we couldn't find any documentation regarding this API branch.

    Thanks in advance for your support.

    Best Regards,

    Raphael Barreiros


    KevinGlinski | 2016-09-06 10:49:38 UTC | #2

    The directory API is not a public API currently, those methods are not currently available in the public api but are on the roadmap.


    Raphael_Barreiros | 2016-09-19 12:52:07 UTC | #3

    Dear Kevin,

    Thank you very much for your support.

    Best regards,

    Raphael Barreiros.


    system | 2017-08-28 19:27:01 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 368