Genesys Cloud - Main

Hi Luis, a simple Schedule for a recurring outbound campaign isn't available.

Today you can use the campaign schedule, you can based on day and time, but this will apply to one campaign at a time and is date-specific, not something like "every Monday to Friday".  It would be nice to schedule this by relative days.

The other way would be a pre-dial rule that checks the time of day and not dial outside of the 11 to 4 hours for example.  This would require a data action to get the current time.

Hello Breno! Thank you for your response, for this specific case the client asks us to deactivate your outgoing campaign automatically since loading the records to be marked by the campaign requires deactivating it and they are currently doing this automatically. manual.

Hi Luis, a simple Schedule for a recurring outbound campaign isn't available.

Today you can use the campaign schedule, you can based on day and time, but this will apply to one campaign at a time and is date-specific, not something like "every Monday to Friday".  It would be nice to schedule this by relative days.

The other way would be a pre-dial rule that checks the time of day and not dial outside of the 11 to 4 hours for example.  This would require a data action to get the current time.

Unfortunately, we will need to wait for this feature.

https://genesyscloud.ideas.aha.io/ideas/OTB-I-195. You can help with your Vote and comment.

Att, 

Hello Breno! Thank you for your response, for this specific case the client asks us to deactivate your outgoing campaign automatically since loading the records to be marked by the campaign requires deactivating it and they are currently doing this automatically. manual.

Hi Luis, a simple Schedule for a recurring outbound campaign isn't available.

Today you can use the campaign schedule, you can based on day and time, but this will apply to one campaign at a time and is date-specific, not something like "every Monday to Friday".  It would be nice to schedule this by relative days.

The other way would be a pre-dial rule that checks the time of day and not dial outside of the 11 to 4 hours for example.  This would require a data action to get the current time.