Hello Community,
I am noticing under the Intraday Monitoring that the start/end time is different from one planning group to another and also can start/end at different time from one day to another (for the same PG).
At first, I thought that it may be related to the hours that the queue operating schedule are set for, but since the queues have the same daily operating hours, shouldn't I be seeing the same start and end times on the intervals each day?
Any help would be appreciated!
Thanks,
#WorkforceManagement#Forecasting#Monitoring/Adherence------------------------------
Tam Cao
i3Vision Technologies Inc.
------------------------------