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startTime wrong in numerous interactions starting 7/10/2018

  • 1.  startTime wrong in numerous interactions starting 7/10/2018

    Posted 06-05-2025 18:13

    Greg_Walters | 2018-07-10 19:14:53 UTC | #1

    I found 20 of 200 outbound interactions that had a startTime of yesterday (Jul 9) when the call actually went out today (Jul 10). The endTime was correct. I checked and this was not happening yesterday.

    Any ideas?

    tim.smith | 2018-07-10 19:34:19 UTC | #2

    Please open a ticket with PureCloud Support to investigate missing/incorrect data. That cannot be investigated on the forum.

    system | 2018-08-10 19:34:20 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 3151



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