alan | 2024-02-13 01:10:30 UTC | #1
Is there a way to place custom key:value pairs in the payload of the conversation details API, https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-query, response?
I've seen Set Participant Data but that seems to place the data into the notifications subscriptions.
API: https://api.usw2.pure.cloud/api/v2/analytics/conversations/details/query
Thanks!
jacobshaw | 2024-02-13 13:47:33 UTC | #2
Hi @alan To get conversation details with participant data included, you'd need to use POST /api/v2/analytics/conversations/details/jobs More on that here https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job
alan | 2024-02-13 15:09:28 UTC | #3
Thanks @jacobshaw, that worked.
- https://developer.genesys.cloud/analyticsdatamanagement/analytics/analytics-apis#post-api-v2-analytics-conversations-details-jobs
- https://developer.genesys.cloud/analyticsdatamanagement/analytics/analytics-apis#get-api-v2-analytics-conversations-details-jobs--jobId-
- https://developer.genesys.cloud/analyticsdatamanagement/analytics/analytics-apis#get-api-v2-analytics-conversations-details-jobs--jobId--results
"attributes": {
"captain_name": "\"Kirk\""
}
system | 2024-03-14 15:09:42 UTC | #4
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