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Streaming audio back to Genesys Cloud Audiohook Monitor Client

  • 1.  Streaming audio back to Genesys Cloud Audiohook Monitor Client

    Posted 06-05-2025 19:26

    muhaym | 2024-09-11 16:30:32 UTC | #1

    Hi,

    I'm experimenting with the AudioHook monitor; working with it has been a pleasure.

    I wondered if we could send audio back to the Client (Genesys Cloud) from the Server (My Application). I know this is supported in the Audiohook connector, but I was wondering if we can also do this with the Audiohook Monitor.

    tim.smith | 2024-10-11 19:40:23 UTC | #2

    This is apparently possible; you just send binary audio frames. See my comment here for a little more info: https://developer.genesys.cloud/forum/t/integrating-a-voicebot/29750/7?u=tim.smith

    system | 2024-11-11 19:40:34 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 29020



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